Data & Privacy

Jaya Baji Privacy Policy – Your Data, Protected

At Jaya Baji, your personal information is treated with the same care we give to your winnings. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. No vague language, no hidden practices.

Last Updated: January 2025 Applies to all Jaya Baji accounts and services
Your Privacy at a Glance
We never sell your personal data to third parties
Data is encrypted in transit and at rest
You can request access to or deletion of your data
Cookies are used only for platform functionality and analytics
You can opt out of marketing communications at any time

Six Pillars of Jaya Baji's Privacy Commitment

Privacy at Jaya Baji isn't just a legal requirement — it's a core part of how we build trust with every player on the platform.

Secure Data Storage

All personal data collected by Jaya Baji is stored on encrypted servers. Access is restricted to authorised personnel only, and all internal data access is logged and audited regularly.

No Data Selling

Jaya Baji does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the Jaya Baji ecosystem and its approved service partners.

End-to-End Encryption

All data transmitted between your device and Jaya Baji's servers is protected using industry-standard TLS encryption. This applies to login sessions, deposits, withdrawals, and all account activity.

Your Rights, Respected

You have the right to access, correct, or delete your personal data at any time. Jaya Baji will respond to all data requests within 30 days. No runaround, no unnecessary delays.

Transparent Cookie Use

Jaya Baji uses cookies only for essential platform functions, session management, and anonymous analytics. We don't use tracking cookies to follow you around the web after you leave the platform.

Marketing Opt-Out

You can unsub scribe from all Jaya Baji marketing emails and SMS notifications at any time from your account settings or by contacting support. Opting out does not affect your ability to use the platform.


1 Introduction

Jaya Baji ("we", "us", "our") is committed to protecting the privacy of every person who uses our platform. This Privacy Policy explains how Jaya Baji collects, uses, stores, and shares personal data when you access or use the Jaya Baji website at jaya-baji.club or the Jaya Baji mobile app.

This policy applies to all registered account holders and to visitors who browse the platform without an account. By using Jaya Baji, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described within it.

We take our responsibility to handle your personal data seriously. Jaya Baji only collects data that is necessary to operate the platform, process your transactions, verify your identity, and comply with our legal obligations. We do not collect data for the sake of it, and we do not hold it longer than we need to.

This Privacy Policy was last reviewed and updated in January 2025. We recommend checking this page periodically to stay informed of how Jaya Baji handles your personal information.

2 Data We Collect

Jaya Baji collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party verification providers where required. The categories of data we collect include:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration, age verification, KYC compliance
Contact Data Mobile number, email address Account communication, transaction alerts, support
Financial Data bKash/Nagad/Rocket account number, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, analytics
Usage Data Pages visited, games played, session duration, bet history Platform improvement, responsible gaming monitoring
Communications Data Support chat logs, email correspondence Customer service, dispute resolution, quality assurance

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

3 How We Use Your Data

Jaya Baji uses the personal data we collect for the following purposes:

  • To create and manage your Jaya Baji account and verify your identity.
  • To process deposits, withdrawals, and all financial transactions on the platform.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements.
  • To provide customer support and resolve disputes or complaints.
  • To monitor your gaming activity for responsible gaming purposes and apply limits where necessary.
  • To improve the Jaya Baji platform, fix bugs, and develop new features based on usage patterns.
  • To send you transactional notifications such as deposit confirmations and withdrawal updates.
  • To send you promotional communications about Jaya Baji offers and bonuses, where you have consented to receive them.

Jaya Baji never uses your personal data to make fully automated decisions that significantly affect you without human oversight. If an automated system flags your account, a member of our team will review the case before any action is taken.

5 Data Sharing

Jaya Baji does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict data protection agreements:

  • Payment processors: bKash, Nagad, Rocket, and other approved payment providers require transaction data to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and identity as required by our compliance obligations.
  • Game providers: Licensed third-party game providers such as those supplying our live casino and slot games may receive anonymised session data for game integrity purposes.
  • Regulatory and law enforcement authorities: We may be required by law to disclose certain data to government bodies, regulators, or law enforcement agencies.
  • IT and security service providers: Companies that help us operate and secure the platform may process limited technical data under strict confidentiality agreements.

All third parties who receive your data are contractually required to handle it in accordance with applicable data protection laws and to use it only for the specific purpose for which it was shared.

6 Data Retention

Jaya Baji retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by law. Our standard retention periods are as follows:

  • Account and identity data is retained for the duration of your account plus five years after closure, in line with AML regulatory requirements.
  • Transaction records are retained for a minimum of five years from the date of the transaction.
  • Customer support communications are retained for two years from the date of the interaction.
  • Technical and usage data used for analytics is anonymised after 12 months.
  • Marketing consent records are retained until you withdraw consent, plus one year thereafter.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

7 Security Measures

Jaya Baji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. These include:

  • TLS encryption for all data transmitted between your device and our servers.
  • AES-256 encryption for sensitive data stored in our databases.
  • Multi-factor authentication options for account access.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Strict internal access controls — only staff who need your data to do their job can access it.
  • Automated fraud detection systems that monitor for unusual account activity in real time.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your Jaya Baji account has been compromised, contact our support team immediately so we can take action to protect your account.

8 Cookies Policy

Jaya Baji uses cookies and similar tracking technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these.
  • Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings such as language preference and display options.

Jaya Baji does not use third-party advertising cookies or cross-site tracking cookies. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use the platform.

Most browsers allow you to view, manage, and delete cookies through their settings menu. Refer to your browser's help documentation for instructions specific to your browser.

9 Your Rights

As a Jaya Baji user, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team at [email protected].

Right to Access

Request a copy of all personal data Jaya Baji holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to limit how we use your data while a dispute is being resolved.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Jaya Baji will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Minors & Age Policy

Jaya Baji's platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe a minor has accessed or registered on the Jaya Baji platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Marketing Communications

With your consent, Jaya Baji may send you promotional communications about new games, bonuses, and special offers via email or SMS. You can withdraw your consent and opt out of marketing communications at any time by:

  • Updating your communication preferences in your Jaya Baji account settings.
  • Clicking the unsubscribe link in any marketing email we send you.
  • Contacting our support team at [email protected] and requesting removal from our marketing list.

Opting out of marketing communications will not affect transactional notifications such as deposit confirmations, withdrawal updates, or security alerts, which are necessary for the operation of your account.

Jaya Baji will never send unsolicited marketing messages to people who have not opted in. If you receive a message claiming to be from Jaya Baji that you did not sign up for, please report it to [email protected].

12 Policy Changes

Jaya Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered users via email or an in-platform notification before the changes take effect.

The updated policy will always be available on this page with a revised "Last Updated" date. Your continued use of the Jaya Baji platform after any changes to this policy constitutes your acceptance of the updated version.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Jaya Baji handles your personal information, please get in touch with our team. We're available 24/7 and take all privacy enquiries seriously.

Your privacy matters to us. Jaya Baji is committed to handling your personal data with transparency, care, and respect — every single day.


Your Data Is Safe. Now Let's Get You Playing.

Jaya Baji is built on trust — fair games, fast payouts, and a platform that respects your privacy. Join hundreds of thousands of players across Bangladesh who already call Jaya Baji home.

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